Questions, answered plainly.

No. We read what you have written and tell you what a marker will think, explain the concepts you are stuck on until you can explain them back, and plan the assignment with you. You write it. That is not us being cautious — if you cannot defend your own work, the degree is worth nothing to you.

Usually we go through the brief and the marking criteria, because that is where most lost marks are hiding, and we write the deadlines into a calendar together. Often that alone lowers the temperature.

Yes, and it is a lot of what we do. Proposal, literature review, methodology, structure, and keeping a plan moving when your supervisor takes ten days to reply.

Harvard, APA, OSCOLA, Vancouver, and whatever variant your department has invented. We set up a reference manager with you so it stops being an end-of-assignment panic.

Evenings and weekends. Our clients work days, so the availability is built around that rather than the other way round.

Tell us and we move it. If the whole month has gone sideways, pause rather than pay for sessions you cannot use.

No. They expire at the end of the period, and we are upfront about that because it would be easy to hide. If you are consistently not using them, you are on the wrong package and we will say so at renewal.

Card in pounds, or bank transfer and card in naira. You get a link, you pay it, your period starts that day — not on the first of the month.

Any time, by telling us. No notice period and no retention call.

It is the single most common thing we hear. What has changed since you last studied is the expectations and the tools, not your ability to think. That is a short gap to close.

Possibly not, but we will be honest about what four days can achieve. Sometimes the right advice is to ask for an extension, and we will help you write that email.

No. We are independent, and nothing you tell us goes to your institution.